A good helpdesk service is critical to the smooth operation of any growing business, and at Paladin IT we strive to provide the sort of service a large organisation would take for granted. Anyone who has worked for large company know how important the helpdesk is and have enjoyed the convenience of having support staff on call to assist with the daily issue staff encounter while trying to use the tools of their profession.
We provide a service agreement with no lock-ins, no contracts and no fixed terms on any service that we deliver or implement on your behalf. Our goal is to deliver the most cost effective solutions for your business and to partner with you in selecting suitable vendors and service providers or if you wish you can just leave it all up to us.
Here is a sample of what our clients have experienced:
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Ebony Coal Limited The remote support provided by Paladin IT is an efficient, seamless and ultimately time saving tool for a business of any size. Our contract with Padadin IT supports a 3 person site and is at least the equivalent of the IT support provided by my last employer, an international bank with thousands of employees relying upon a global help desk. The support has indeed been better in many respects as Paladin IT have greatly assisted our business to utilize the power of the existing desktop tools we all have but rarely use. A tangible result for us was a successful capital raising via a Information Memorandum that was hosted and accessed on a Paladin IT server, all done and arranged remotely.
James Morrison |
From Twitter
Director
Paladin IT Pty Ltd
“Rod always gets great results for us and I would recommend him to anyone needing a solid IT consultant.” September 15, 2011
Top qualities: Great Results, Personable, High Integrity
3rd Magda D.
hired Rod as a IT Consultant in 2008, and hired Rod more than once
“I really don't want to write this recommendation as I'd hate to have Rod's exceptional abilities disappear when someone poaches him or he gets to busy to work all his accounts....when everyone reads how amazing he is and he's inundated with business. What can I say? If you're looking to use Paladin IT I would say - go for it!” April 15, 2010
Top qualities: Great Results, Expert, High Integrity
1st David Jackson
hired Rod as a IT Consultant in 2006
“Rod provides a prompt and efficient service with a detailed knowledge from a wide variety of IT related work. He also has great knowledge areas such as small business networks, all hardware, telephony systems, web design and I'm sure a variety of others.
Kepe up the good work.
Denny Payne” April 13, 2010
Top qualities: Great Results, Expert, Good Value
1st Denny Payne
hired Rod as a Recruiter in 2007, and hired Rod more than once
“Rod is a knowledgeable IT service provider and his company provide concise, hastle free solutions for our business.” April 8, 2010
Top qualities: Expert, Good Value, On Time
1st Dan Fabian
hired Rod as a IT Consultant in 2007, and hired Rod more than once
“Rod provided all of our IT solutions at Habitat for Humanity. Always aware of the need to maximise use of resources, Rod would find cost effective ways to address our IT needs. Rod understands the needs of small to medium enterprises and supports growth of IT systems in line with business needs.” April 3, 2010
Top qualities: Great Results, Personable, Good Value
2nd Scott Langford
hired Rod as a IT Consultant in 2006
